Why can’t I use the survey link contained in the email message? (AOL members)

If you are an AOL member, you may need to activate the links located in the message.

At the top of the email message you will see a “Show images & enable links” link next to a small shield. Click on this link and this should allow you to use the links in the message.

To prevent this from happening in the future, please also be sure that in your content filter the box labeled “Block Mail with clickable hyperlinks (URLs)” is not checked, and that you add support@surveysavvy.com and invite@surveysavvy.com to your address book.